Job descriptionAs an L3 support engineer, one of the primary responsibilities is to troubleshoot complex technical issues and provide solutions to end-users

When an issue cannot be resolved by L1 or L2 support teams, it is escalated to the L3 support engineer.

Required Candidate profile

Strong documentation skills for technical guides.- Rotational shifts (Including night shift)
Tech/ Tools - Linux, Database queries (SQL & MongoDB)
Excellent communication, both verbal and written.